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Tormek

Warranty

The Tormek System is the Original in Water-cooled Sharpening

For more than 50 years, our machines have been used in workshops, homes and kitchens all over the world. With time they have earned a reputation of being extremely reliable and versatile. A sharpening machine from Tormek is an investment in quality and function with 8 years warranty.

We have built your Tormek machine to last a very long time. It's not uncommon for our machines to be inherited over generations and we are proud to offer the longest warranty on the market. Above all, we want you to feel confident in your purchase. Whether you're looking for knowledge or a spare part, we're here to help. When you buy a Tormek, you are also part of a proud community that shares both knowledge and experience. Welcome to the Tormek family and good luck with your sharpening!

Samuel Stenhem

CEO, Tormek

Tormek T-8 Black

50-year warranty, 5 years + 45 years, upon registration within 90 days from purchase. Applies to non-professional and professional use.

This Tormek machine is one of a limited number of Tormek T-8s that have an extended 50-year warranty upon registration. The period of limitation for warranties is normally 10 years and there is no governing general international regulation. Regardless of regulations, however, Tormek’s wholehearted intention is to ensure on goodwill that the warranty applies throughout the entire promised warranty period.

Tormek T-8 Original

8-year warranty, 5 years + 3 years, upon registration within 90 days from purchase. Applies to non-professional and professional use.

Applies to all Tormek T-8 Original with purchase date August 1st, 2020, or later (regardless of what is written on the package).

Tormek T-8 Custom

8-year warranty, 5 years + 3 years, upon registration within 90 days from purchase. Applies to non-professional and professional use.

Tormek T-4 Original

8-year warranty*, 5 years + 3 years, upon registration within 90 days from purchase.

Applies to all Tormek T-4 Original with purchase date December 1st, 2020, or later (regardless of what is written on the package).

*When used for commercial, industrial or educational purpose the warranty of Tormek T-4 Original is 2 years.

Tormek T-4 Bushcraft

8-year warranty*, 5 years + 3 years, upon registration within 90 days from purchase.

Applies to all Tormek T-4 Bushcraft with purchase date December 1st, 2020, or later (regardless of what is written on the package).

*When used for commercial, industrial or educational purpose the warranty of Tormek T-4 Bushcraft is 2 years.

Tormek T-2 Pro Kitchen Knife Sharpener

8-year warranty*, 5 years + 3 years, upon registration within 90 days from purchase.

Applies to all Tormek T-2 with purchase date December 1st, 2020, or later (regardless of what is written on the package).

* When used for a professional sharpening service the warranty of Tormek T-2 Pro Kitchen Knife Sharpener is 2 years.

Tormek T-1 Kitchen Knife Sharpener

8-year warranty, 5 years + 3 years, upon registration within 90 days from purchase.

The warranty of 5 or 8 years is valid for home use only.

Jigs, accessories and spare parts

Jigs, accessories and spare parts have a two-year warranty.

Warranty Conditions

The Tormek warranty is valid together with the purchase receipt and covers all parts of your Tormek machine against material and/or manufacturing defects. The warranty guarantees the function of your machine but does not cover normal wear and tear, incorrect use or neglect. The serial number should always be specified in case of a warranty claim.

In the event of future warranty issues or if your machine needs service – please contact the agent in your country. In many cases the problem can be solved over the phone or by sending a spare part. Do not return the machine without an agreement with the Tormek agent.

For more information about warranty, please contact your Tormek reseller or the importer in your country. For contact information to your importer, see list of importers. You can also contact us directly at support@tormek.se /+46 581 147 90 or visit our frequently asked questions page External link, opens in new window..