Warranty coverage and period
The Tormek warranty is valid upon presentation of proof of purchase and, subject to the warranty periods and product-specific scope set out above, covers Tormek products against defects in materials and workmanship. All warranty periods are calculated from the original date of purchase.
The warranty period stated for a Tormek machine applies to the machine assembly only. It does not extend the warranty period of separately identifiable products supplied with the machine, whether pre-installed or included in the box, if those products carry their own warranty when sold separately. This includes, for example, grinding wheels, honing wheels, jigs, universal supports and other accessories.
Where such an included product has a 2-year warranty when sold separately, the same 2-year warranty applies when it is supplied with a machine. Registering the machine does not extend the warranty period of these included products.
The fact that a component of the machine assembly is also available as a spare part does not by itself exclude that component from the applicable machine warranty stated above. Spare parts purchased separately are covered by the 2-year warranty stated above.
What the warranty does not cover
The warranty guarantees the proper function of the product but does not cover normal wear and tear, misuse, neglect, accidents, improper maintenance, or damage resulting from use contrary to Tormek's instructions. Normal wear of grinding wheels, honing wheels and other wear components is not considered a defect in materials or workmanship.
Repair or replacement under this warranty does not restart or extend the original warranty period. The repaired or replacement product or part remains covered for the remainder of the original warranty period, unless otherwise required by mandatory law.
The commercial warranty does not cover defects, damage or failures caused by, or contributed to, modifications to the product or its function that have not been approved by Tormek. This includes, but is not limited to, modifications that obstruct ventilation, alter the drive system, attach or add components that affect the machine, interfere with safety features, or otherwise affect the product’s intended function. Reversing or removing an unapproved modification does not reinstate warranty coverage for the modified part or for damage that may have resulted from use in the modified state. This does not affect any mandatory statutory rights.
Repair and replacement
To make a warranty claim, contact your Tormek retailer or the Tormek distributor in your country. For contact information to your distributor, see list of distributors. Provide proof of purchase and, for a machine, the serial number. Do not return a product without prior agreement. You can also contact Tormek at support@tormek.se or +46 581 147 90.
If a defect is covered by this commercial warranty, Tormek will, at its option, repair the product or replace the defective product or part, subject to applicable mandatory law.
For an approved warranty claim, Tormek shall bear reasonable shipping costs directly related to the agreed warranty procedure, including the shipment of spare parts required for the warranty repair. Products must not be returned without prior agreement.
Transferability
The commercial warranty follows the product and may be transferred to a subsequent owner, provided proof of the original purchase is available and any registration required for an extended warranty was completed within the applicable registration period.
Statutory rights and general provisions
Updates to these warranty conditions apply prospectively and do not reduce warranty rights applicable to products already purchased.
Consumers are entitled by law to remedies from the seller, free of charge, if the goods do not conform to the sales contract. Those statutory rights are not affected by this commercial warranty.
The guarantor under this commercial warranty is Tormek AB, Torphyttevägen 40, 711 34 Lindesberg, Sweden.
For more information about warranty, please contact your Tormek retailer or the distributor in your country. For contact information to your distributor, see list of distributors. You can also contact us directly at support@tormek.se / +46 581 147 90 or visit our frequently asked questions pageExternal link, opens in new window..
Last updated: September 28, 2026